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DELIVERIES
Free deliveries for orders totalling more than € 200
Costs not included to the Canary Islands, Ceuta and Melilla.
Transport by Seur Frío (Temperature Always Controlled): Door-to-door delivery. Goods transported in a controlled temperature using special means to maintain the product between +2 and +8ºC from pick-up to delivery at final destination. Delivery guaranteed through preferential service by 13:30 hours.

Your deliveries at your destination before lunchtime, the following working day after pick-up.

DELIVERY COSTS

Iberian Peninsula: € 12.

These charges are applied per delivery, irrespective of the number of items. Orders containing items with different delivery costs will apply a single charge of the highest amount.
Balearic Isles: Mallorca, Menorca and Ibiza: The delivery cost is € 30
For all other islands always check the delivery costs and conditions.
Canary Islands: Always check the delivery costs and conditions.
Ceuta y Melilla: Always check the delivery costs and conditions.
Portugal: The delivery costs are € 30 for destinations within a 50 km-radius of Oporto and Lisbon.
For all other destinations, always check the delivery costs.
The orders made on weekend or day preceding a holiday will be served on the next working day
Before accepting the merchandise inspect the integrity of the packaging, if there is any damage or defect report it under the observations heading of the delivery note. If you detect damage to the merchandise after unpacking please notify us within 24 hours following receipt.

DELIVERY PERIODS
Deliveries will be made to the address you give us within a period of  7 days. If there is any problem with a delivery, we will contact you to inform you.

METHODS OF PAYMENT

Payment of the price for purchased products and their delivery costs can be made by means of a:

  • Credit Card: To pay by credit card, the User must follow the instructions appearing on screen, and provide the following information:
    • Card number
    • Card expiry date
  • For electronic payment purposes, the company has subscribed to the payment gateway of . All data provided to this effect is encrypted under the SSL (Secure Socket Layers) protocol to guarantee maximum security of the data.
  • Cash on delivery: Pay for your order when it reaches your doorstep at a 3% additional cost.
  • Transfer or Bank deposit.

TAXES

The prices of the products on sale through our online shop are inclusive of Value Added Tax (VAT). These prices may vary without prior notice. Valid save for typographical errors or end of stock.