Privacy Policy

In compliance with the provisions of the General Data Protection Regulation 2016/679, of the European Parliament and of the Council of 27 April 2016, this Privacy Policy informs you of the way in which OSBORNE collects, processes and protects the personal data of people who access and use its services.


CIF [Tax ID] A-11535564
Postal address: c/ Salvatierra, 6 – 28034 – Madrid
Telephone: 917283880
Electronic address:


GRUPO OSBORNE S.A, hereinafter OSBORNE, processes the personal data it collects: to provide services and for the sale of the products offered through its website; to manage commercial relationships and contacts; to account for sales and determine consumption and its source; to carry out satisfaction surveys; to prepare profiles of preferences and interests; to analyse activity on its website, which does not involve the adoption of automated decisions that generate effects for the person, promotions and/or competitions; and for delivery of promotional communications relating to products and services related to OSBORNE, by physical or electronic means.

The User will find a specific information policy relating to the processing of the personal data requested for execution of the service relating to each of the services offered on this privacy portal.


The personal data collected comes directly from the information provided by Users.


The users of OSBORNE's services guarantee and are responsible for the accuracy, validity and authenticity of the personal data provided, and undertake to keep this duly updated.


The personal data provided shall be held whilst it is necessary to meet the purposes for which it was collected, in each case, in order to maintain the User's relationship with OSBORNE, providing that the User does not ask for it to be deleted or objects to its processing; it shall also be kept for the periods required under prevailing legal requirements.


The legal basis for OSBORNE processing the data is provided by the provisions of the General Data Protection Regulation (EU), with the data subject being informed of the legal provisions applicable to the provision of each service.


During the processing of the personal data, OSBORNE shall not assign any such data, except when so required by legal obligation or when so authorised by the person involved in advance when it is necessary to do so.

The provision of the services may require the use of communications to IT service companies that act as data handlers on behalf of OSBORNE, which may be located outside the European Union, within the scope of the European Union-United States Privacy Shield; any such data processing will be subject to confidentiality and security conditions. Information is available at:


OSBORNE ensures the following rights relating to the processing of your personal data:

Right to request access to personal data.

Right to request rectification or suppression.

Right to request limitation of processing.

Right to object to processing.

Right to portability of the data.

Right to withdraw the consent granted.

Everybody is entitled to obtain confirmation about whether OSBORNE processes their personal data. They may access their personal data and request the rectification of any inaccurate data, or deletion of the data when, among other things, they are no longer necessary for the purposes for which they were collected.

Under certain circumstances, interested parties may request limitation of the processing of their data, in which case the data will only be held for the exercise or defence of claims. Likewise, interested parties may object to the processing of their data for reasons related to their specific situation, under certain circumstances. In this case, OSBORNE shall cease to process their data, except for legitimate purposes and for the exercise or defence of claims.

If consent has been granted for a particular purpose, the interested party has the right to withdraw this at any time, without this affecting the legality of the processing carried out before the prior consent was withdrawn.

This can be done by sending an email to

If you are dissatisfied in any way in relation to the protection of your personal rights, you can file a complaint with the competent Data Protection Agency, through their website

You can check all of the data protection policies in each of the following sections:

Personal data protection information policy for registered customers

Information on the protection of personal data for users

Newsletter personal data protection policy

Product availability data protection policy

Personal data protection information relating to winery visit requests

Restaurant bookings data protection information policy

Competition entries personal data protection information policy

Personal data protection information policy relating to the exercise of rights relating to privacy

Protection of personal data information policy relating to our contacts

Protection of personal data information policy on unregistered customers